Your information, explained.
A practical guide to the information used in your Oceanfield account and order.
Account and delivery details
Email sign-in uses a login code. Your customer profile, saved addresses and order history support repeat ordering. Orders include recipient name, contact number, address, delivery preference, selected seafood and payment choice.
How your order information is used
The team uses these details to process the request, confirm weights and prices, arrange delivery, handle payment status and resolve order issues. An assigned rider can access the contact and parcel details needed for that delivery.
Information in your browser
Your browser stores basket selections and access information for guest orders so you can return to them. Sign-in uses session and security cookies. On a shared device, sign out and keep private order links and login codes to yourself.
Payments and external links
When online payments are available, Razorpay handles checkout. WhatsApp, maps and other external services have their own privacy practices. Do not share payment PINs or login codes with Oceanfield staff.
Questions about your information
Use your account to manage your profile and saved addresses. Contact Oceanfield for other information or privacy requests. Include your order reference where relevant, and avoid sending passwords, OTPs or full payment details.
Talk to Oceanfield
Have your order reference handy so the team can help.